Utökat frukostmöte 12 maj i Malmö med Stuart Rance: RESILIA™ Cyber Resilience Best Practice & ITIL® Practitioner, more than just a new exam

Spelplanen förändras för ITSM och vi har mot bakgrund av detta bjudit in Stuart Rance från UK för att få ta del av det senaste inom ITIL och Reslia. Detta är ett unikt tillfälle för dig som arbetar med både IT Service Management och Cyber Security/Resilience, ett tillfälle du inte får missa.

RESILIA™ Cyber Resilience Best Practice

Traditionally there has been a complete separation between information security management and IT service management, but we are increasingly seeing a need for ITSM people to understand and work with cyber resilience and for cyber resilience people to work with and understand ITSM.

This presentation by the lead author of the new Axelos cyber resilience publication, and Axelos chief examiner for cyber resilience, will help you to understand why cyber resilience is important to ITSM managers and practitioners, and what you need to do to help align ITSM and cyber resilience.

ITIL® Practitioner, more than just a new exam!

ITIL Practitioner is much more than just a new exam. Designed to help people make practical use of their knowledge about ITIL, it introduces significant new content to the ITIL portfolio. The new ITIL Practitioner publication includes many new ideas based on approaches that have helped other organizations successfully use ideas from ITIL to improve their service management system.

This presentation by a member of the ITIL Practitioner Architects Team (PAT) will help you understand the structure and content of the publication and the exam, and will explain the nine guiding principles and three critical competencies that are introduced with ITIL Practitioner.

Plats:
Hotel S:t Jörgen Scandic, Malmö

När:
Torsdagen den 12 maj 2016, kl 08.00 – 09.45,
Du är välkommen att äta frukost mellan 07.00 – 08.00 (drop-in)

Pris:
Medlemmar: 0 kr (500 kr exkl moms om du inte kommer och inte har avanmält dig).
Övriga: 500 kr (exkl. moms)